Internets are fixed

Well, once again, without me doing a thing, my internets are now working at normal speed. Guess all that "the line test was good" and "your modem is getting a good speed" nonsense I heard from the Verizon tech support was....uh....nonsense. I just wish they would tell me what really broke along the line so if (when) this happens again, I can just tell them to fix it.